Returns and refunds
Draft, awaiting client review
Needs client approval
This page is a working draft provided so the site is complete. It has not been reviewed by a solicitor. Tech Depot must read it, fill in its own details and approve it before launch.
Draft for review. Consumer rights cannot be reduced by a policy page, and Tech Depot must confirm its own process and the exceptions it applies before launch.
Your consumer rights
If you buy as a consumer, you have statutory rights in Ireland, including remedies where goods are not of satisfactory quality, not as described, or not fit for purpose.
Where you buy at a distance, you generally have 14 days to withdraw from the purchase and return the goods, with the specific exceptions and conditions set out in Irish and EU consumer law. Tech Depot must confirm the exact wording and process before launch.
Repairs
Parts used in a repair are covered according to the terms that applied to those parts, which Tech Depot explains when the work is quoted.
If you are not happy with a repair, contact the store that carried it out and we will look at it again.
How to start a return
Contact the Ennis or Ennistymon store with your name, the date of purchase and what happened. Bring the item and any receipt or proof of purchase if you have it.
Refunds are made to the original payment method, and how and when that happens must be confirmed by Tech Depot in this section before launch.