Hardware that cannot travel
A desktop wired into an office, an all-in-one on a reception desk, a point of sale machine that cannot be unplugged for a week.
On site help, by arrangement
A technician, at your home or business
Some jobs cannot travel to us: a desktop wired into an office, a network in the wall, a printer that only misbehaves in the room it lives in.
Send the details and we will arrange a time to come to you. A free call out assessment is offered to business IT customers, and for homes we will always tell you first whether the job could be solved more cheaply remotely or at the counter.
When a visit is the right answer
Jobs that need us on site
When an issue cannot be solved remotely, we arrange a technician call out to your home or business. Tell us the address, the device and the fault, and we will confirm a time. A free call out assessment is offered to business IT customers.
Networks and connections
Wi-Fi that does not reach the far end of the building, a router that needs repositioning, cabling and switches that need looking at.
Equipment that has to be set up in place
A new printer or multifunction unit shared across computers, a projector in a meeting room, a scanner on a counter.
Several devices at once
When a household or a small office has more than one machine misbehaving, it is often quicker to do them all in one visit.
Request a technician
Home or business, the address, the kit involved and the fault. That is everything we need to come back to you with a time. This opens WhatsApp with the request written out.
Call out questions
Do you visit homes and businesses?
Yes. When a job cannot be handled remotely or at the counter, we arrange a technician call out to your home or business. Give us the address, the kit involved and the fault and we will confirm a time with you.
Is remote support safe?
The session is started by you, on your own computer, using the remote support client, and you watch everything that happens. You can end the session at any time.
Do you build and look after websites?
Yes, web design for local businesses is part of what we offer, including the site itself and keeping it up to date afterwards. Message us about your business and we will talk it through.
What is the quickest way to get an answer?
WhatsApp is the fastest route: the messages come to the team with your question already written out, and you can send photos of a device, a label or a screen. Phone is the next best option during opening hours.
Homes
Wi-Fi, printers, computers and the devices a household relies on.
Home IT supportBusinesses
Networks, shared equipment, point of sale machines and office setups.
Business IT supportCoverage
Both stores are in County Clare. If a job is further out, we will tell you on the message rather than leave you waiting.
Where we are